How do I tell my AI what it can do without asking me?
Why does my AI keep asking me first?
Every AI app connected to Inbox Triage is told to act on its own only when you asked in the chat or when a standing rule allows it. Otherwise it lists what it would do and why, and waits. That is on purpose, so an AI never cleans up mail you wanted.
How do I add a standing rule?
- Sign in and open Settings.
- Find What your agents may do on their own.
- In Standing rules, write what your AI may do, in your own words. Up to 2,000 characters.
- Choose Save.
Examples:
- "Archive newsletters older than a week. Never trash anything."
- "Archive shipping updates once the order is delivered."
- "Mark receipts from @example.com as read and archive them."
You can also tell your AI "save that as a standing rule." It saves a rule only when you ask it to.
What can a standing rule not do?
- Send email. Sending always needs your approval, or Send on my behalf, which has its own settings.
- Report spam or unsubscribe without your approval.
- Skip the preview when more than 25 messages would move at once.
How do I set my other preferences once for every AI app?
Tell any connected AI app in plain words, and it saves them to your Inbox Triage account. Every other AI app you connect reads the same settings.
| Preference | Starts as |
|---|---|
| How often you check mail | Once a day at 9:00 |
| Quiet hours | Off. When on, 22:00 to 7:00 unless you change it. During quiet hours your brief interrupts you only for VIP mail. |
| Always ask first about | VIP mail, unclear cases, anything that removes mail, and spam |
| Remind me about unsent drafts after | 3 days |
| Stop counting old unread mail as needing you after | 7 days (0 to 90, 0 is off). VIP mail and mail from people always count. |
| Archive unread newsletters older than | 14 days, once cleanup is on. See Can my AI clean up old notifications and newsletters? |
| Notes | Anything else, for all inboxes or one inbox |
Try: "Set quiet hours from 9pm to 7am" or "Note for my Work inbox: anything from legal is urgent." VIPs, blocked senders, and cleanup also have controls on the VIPs & rules tab of the inbox view.
Still stuck? Email help@getinboxtriage.com.