Triage: common questions

How do I let an AI clean up my inbox?

Connect your inboxes, add Inbox Triage to your AI app, and ask "show me what needs me" or "clean up my newsletters". Your AI can archive and trash mail and suggest spam reports, and each change can be undone for 7 days.

Can an AI unsubscribe me from newsletters?

Yes, after you approve each one in the approval prompt or page your AI shows you. Saying yes in chat is not enough. Inbox Triage then sends a one-click unsubscribe request to the sender. If the sender does not support one-click, your AI tells you what to do instead.

Can it archive old email?

Yes. Ask it to archive by sender, by row number, or by what you see in the list. For a whole sender, ask "archive everything from this sender".

Will it archive hundreds of emails at once?

Not without asking. For more than 5 messages your AI shows you the count and waits for your OK. For more than 25 it shows a preview first, and nothing moves until you agree. Every change can be undone for 7 days.

Why don't I see an email in Needs you?

Needs you leaves out old unread automated mail (over 7 days), mail from before you connected the inbox, VIP mail you already answered, and snoozed mail. Choose the All filter, or ask your AI to search for it.

What if my AI archives the wrong thing?

Say "undo that" in chat, or choose Undo on the Today or Activity page. Undo works for 7 days.

Does the AI delete my email?

No. Trash moves mail to your Trash folder, and your provider empties it on its own schedule. Inbox Triage cannot permanently delete mail.

Will my AI archive mail from important people?

Not in bulk. Mail from your VIPs is skipped by bulk actions, and changing one VIP message needs your confirmation.

Can it find an email from years ago?

Yes. Your AI can search your whole mailbox at your provider, not only the recent mail we keep. It searches one inbox at a time. Spam and Trash are not searched.