VIPs

How do I add a VIP?

Ask your AI in chat. You can add one person or a whole company:

• "Treat dana@example.com as a VIP."
• "Everyone at example.com is a VIP."

Or open the VIPs & rules tab in the inbox view, type an address under VIP people or a domain under VIP domains, and choose Add. VIPs are saved to your account, so every AI app you connect uses the same list.

What changes for VIP mail?

• It is marked VIP in the inbox view, in numbered lists, and on the website.
• It comes first under Needs you, and has its own VIP filter.
• It is skipped by bulk actions. To archive, trash, label, or report one as spam, you act on it alone and confirm.
• The spam filter never moves it to Spam on its own.
• Your AI asks you before it unsubscribes from a VIP.

Starring, snoozing, and marking read or unread work on VIP mail like any other mail.

How do I remove a VIP?

• In the inbox view, open VIPs & rules and choose Remove next to the person or domain.
• On the website, open Settings, find VIPs, choose the ×, and confirm. The website can only remove VIPs, not add them.
• Or ask your AI to remove one. It checks with you first.