Inbox TriageVIPs
VIPs are the people and companies whose mail matters most to you. Tell your AI "treat dana@client.com as a VIP" to add
one. VIP mail shows first, is marked VIP, and is never archived or trashed in bulk.
Add a VIP
Ask your AI in chat. You can add one person or a whole company:
- "Treat dana@client.com as a VIP."
- "Everyone at client.com is a VIP."
Adding happens through your AI, not a form, because your AI already knows who writes to you. VIPs are saved to your account, so every AI app you connect uses the same list.
What changes for VIP mail
- It is marked VIP in the inbox view, in numbered lists, and on the website.
- It comes first under Needs you, and has its own VIP filter.
- It is skipped by bulk actions. To archive, trash, or mark one as spam, you act on it alone and confirm.
- Your AI asks you before it unsubscribes from a VIP.
See or remove VIPs
- Open Settings and find VIPs.
- Choose the × next to a person or domain, and confirm.
You can also ask your AI to remove one. It checks with you first.
Still stuck? Email help@getinboxtriage.com.