Inbox TriageArchive, trash, spam, and undo
Archive takes a message out of your inbox, Trash moves it to Trash or Deleted Items, and Spam moves it to your Spam or
Junk folder. Each change can be undone for 24 hours, once.
What each action does
| Action | Gmail | Outlook | iCloud and IMAP |
|---|---|---|---|
| Archive | Removes the Inbox label. The message stays in All Mail. | Moves it to Archive. | Moves it to your Archive folder. If the account has none, nothing moves. |
| Trash | Moves it to Trash. | Moves it to Deleted Items. | Moves it to Trash. |
| Spam | Moves it to Spam, like Report spam in Gmail. | Moves it to Junk Email. | Moves it to Junk. |
None of these deletes mail for good. Your provider empties Trash and Spam on its own schedule.
Ways to do it
- In the inbox view, with the buttons on a message or on selected rows.
- In chat: "archive 2 and 5", "trash everything from that sender".
- On the website, with the checkboxes on an inbox page. See Triage on the website.
Undo
- In the view: choose Undo in the message that appears, or at the bottom of the list.
- In chat: say "undo that".
- On the website: open Activity and choose Undo on the change.
Undo works for 24 hours and only once per change. After you undo, the row on Activity says Undone. Starring can be undone too. Unsubscribing and sending cannot.
VIP mail
VIP mail is never part of a bulk action. To change one VIP message, act on it alone, and confirm when asked. See VIPs.
If undo does not work, see Undo is not available.
Still stuck? Email help@getinboxtriage.com.