Junk and scams: what goes to Spam and what your assistant sees

Obvious scams go straight to Spam. If something only looks like junk or a scam, your assistant gets a heads-up and decides with you. Nothing else is moved on its own.

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What goes straight to Spam

Mail that shows several clear signs of a scam, or that is on a known threat list, is moved to your mail service's own Spam folder as it arrives. You can find it there and move it back. When you do, that sender is treated as fine from now on.

What only gets a heads-up

If a message only looks like junk or a scam, it stays in your inbox. Your assistant sees a short note saying why it looks that way, for example a brand name that does not match the sender address. For likely junk it suggests archiving. For a possible scam it leaves the message for you to look at and offers to report it as spam. Nothing is moved until you say so.

What is never flagged

Mail from your VIPs, anyone you have replied to, your own inbox address, and senders you have already moved back out of Spam is never moved or flagged.

How it learns

The filter learns from the spam reports you confirm, from mail you move back out of Spam, and from your mail service's own Junk folder once a day. See Privacy for what is stored.

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