Drafts and sending

How drafts work, turning sending on, and approving each email.

How drafts work
Your AI writes drafts straight into your mailbox. A draft never sends on its own.
Turn sending on or off
Sending is off by default. Ask your AI to turn it on, and each email still needs your approval.
Approving a send
Your AI shows you the full email. It sends only after you approve, in chat or in your app.
The draft card
Read, edit, and send a draft from a card in Claude, ChatGPT, and other apps that show cards.
Why Outlook and Microsoft 365 are draft-only
Your AI can draft in Outlook, but you send from Outlook for now.
Drafts and sending: common questions
Can the AI send email without asking? Short answers about drafts and sending.