Inbox TriageUndo is not available
Undo works once per change and only for 24 hours. After that, move the message back in your mail app: look in Trash,
Spam or Junk, or your archive.
Why undo can fail
| Message | What it means |
|---|---|
| "That change can no longer be undone" | It is older than 24 hours, or was already undone. |
| "That inbox is no longer connected" | The inbox was disconnected after the change. |
| "That message can no longer be found to put back" | The message was moved or deleted in your mail app since. |
Unsubscribe requests and sent emails can never be undone.
Put it back by hand
- Archived: Gmail's All Mail, Outlook's Archive folder, or the Archive folder on iCloud and IMAP.
- Trashed: Trash, or Deleted Items in Outlook.
- Spam: Spam, or Junk.
Archive did nothing on iCloud or IMAP
Archive needs an Archive folder. If your account has none, nothing is moved, and you see "This mailbox has no Archive folder". Create an Archive folder in your mail app, or use Trash instead.
Still stuck? Email help@getinboxtriage.com.