Connecting inboxes: common questions
Can I connect several email accounts to Claude or ChatGPT at once?
Yes. Add each account on Inboxes and sign in to it. Up to 10 inboxes on Pro, mixing Gmail, Outlook, iCloud, Yahoo and other IMAP mail, and every connected AI app sees all of them. See How do I connect more than one email account to my AI?
Can I connect my work Outlook or Microsoft 365 account?
Yes. Work and school Microsoft 365 accounts sign in the same way as Outlook.com. If your organization blocks new apps, your IT admin needs to approve Inbox Triage first. See Why does Microsoft say I need admin approval?
Can my AI send email from Outlook?
Yes. Turn sending on, and your AI can send a draft after you approve it.
Does it work with Google Workspace?
Yes. Workspace accounts sign in with Google, the same as personal Gmail. Some admins limit which apps can use company accounts, so you may need to ask yours.
How do I make an app-specific password for iCloud?
Sign in at appleid.apple.com, open Sign-In and Security, then App-Specific Passwords, and create one named "Inbox Triage". Enter it on our private connect form, never in chat. See Connect iCloud Mail.
What are the IMAP settings for Fastmail, Yahoo, or Zoho?
Fastmail uses imap.fastmail.com, Yahoo Mail uses imap.mail.yahoo.com, and Zoho Mail uses imap.zoho.com, all on port 993. Addresses on those services get the server filled in for you.
Can I connect two Gmail accounts?
Yes. Each account is its own inbox. Add both and sign in to the right Google account each time. Pro covers up to 10 inboxes.
Do you mark my email as read?
No. Syncing never marks mail as read at your provider.
Does it sync my whole mailbox?
No. It keeps the newest 300 or so messages per folder. Your AI can search older mail at your provider when you ask.
What happens to my mail when I disconnect?
We delete the stored sign-in and our synced copy right away. Your mail at Gmail, Outlook, or iCloud is not touched.
Still stuck? Email help@getinboxtriage.com.