Connecting inboxes: common questions

Can I connect my work Outlook or Microsoft 365 account?

Yes. Work and school Microsoft 365 accounts sign in the same way as Outlook.com. If your organization blocks new apps, your IT admin needs to approve Inbox Triage first. See Microsoft says I need admin approval.

Does it work with Google Workspace?

Yes. Workspace accounts sign in with Google, the same as personal Gmail. Some admins limit which apps can use company accounts, so you may need to ask yours.

How do I make an app-specific password for iCloud?

Sign in at appleid.apple.com, open Sign-In and Security, then App-Specific Passwords, and create one named "Inbox Triage". Enter it on our private connect form, never in chat. See Connect iCloud Mail.

What are the IMAP settings for Fastmail, Yahoo, or Zoho?

Fastmail uses imap.fastmail.com, Yahoo Mail uses imap.mail.yahoo.com, and Zoho Mail uses imap.zoho.com, all on port 993. Pick the service under Common services and we fill these in.

Can I connect two Gmail accounts?

Yes. Each account is its own inbox. Add both and sign in to the right Google account each time. Pro covers up to 10 inboxes.

Do you mark my email as read?

No. Syncing never marks mail as read at your provider.

Does it sync my whole mailbox?

No. It keeps the newest 300 or so messages per folder. Your AI can search older mail at your provider when you ask.

What happens to my mail when I disconnect?

We delete the stored sign-in and our synced copy right away. Your mail at Gmail, Outlook, or iCloud is not touched.