What gets synced

Inbox Triage keeps the newest 300 or so messages in each synced folder: Inbox, Sent, and Drafts by default. Spam and Trash are never synced. Your AI can reach older mail by searching or loading more.

Last updated

The synced window

  • About 300 of the newest messages per folder.
  • Gmail starts with 40 and fills in over its first few syncs.
  • Default folders: Inbox, Sent, and Drafts. Your AI can switch to other folders or Gmail labels for you.
  • Spam and Trash are never synced or searched.

We store headers, a plain-text copy of each message, and attachment names and sizes. Attachment files are never stored. They are fetched only when you ask for one.

Reading is not "opening"

Syncing never marks mail as read. Your unread counts in Gmail, Outlook, or iCloud stay as they are.

Older mail

  • Search: your AI can search the whole mailbox at your provider by words, sender, or subject. Matches are added to the synced copy so it can open them.
  • Load older: your AI can pull older messages into one folder, up to 1000 per folder. This is not available for Outlook yet.

How often it syncs

Mail syncs on a schedule, and the Pricing page lists how often for each plan. Your AI can also sync when it needs fresh mail, and you can choose the refresh button on Inboxes.

Still stuck? Email help@getinboxtriage.com.