Inbox TriageMicrosoft says I need admin approval
Your organization lets only approved apps read company mail, so Microsoft stops the sign-in. Ask your IT admin to approve
Inbox Triage in Microsoft Entra, then choose Connect again.
What happened
Microsoft 365 organizations can decide whether users may allow apps to reach their mail. If yours does not, Microsoft shows a screen asking for admin approval, and nothing is connected. Back on Inbox Triage you see "Microsoft did not finish signing you in", with Microsoft's details underneath.
What to ask your admin
Ask them to approve Inbox Triage for your account or organization. It asks for two permissions:
Mail.ReadWrite: read and change your mail, such as drafts, archive, and junk.offline_access: stay signed in so syncing keeps working.
Point them at our Security and Privacy pages.
After approval
Open Inboxes and choose Connect on the inbox again.
Connecting a Microsoft 365 mailbox over IMAP with a password is not a way around this. Microsoft has turned off password sign-in for IMAP on Microsoft 365.
Still stuck? Email help@getinboxtriage.com.