Connect Outlook or Microsoft 365
Yes, you can connect Outlook.com, Hotmail, Live, and Microsoft 365 work or school accounts. Add the inbox, choose
Connect, and sign in with Microsoft. Your AI can read, sort, and draft, but it cannot send from Outlook yet.
Steps
- On Inboxes, add the inbox with your Microsoft address.
- Choose Connect. Microsoft's sign-in page opens.
- Sign in and accept the permissions.
- You come back to Inbox Triage, and the first sync starts.
What Microsoft is asked for
Permission to read and change your mail (Mail.ReadWrite), and to stay signed in
(offline_access) so syncing keeps working. Your Microsoft password goes only to Microsoft.
What your AI can do in Outlook
- Read and search your mail, and search older mail at Microsoft.
- Archive, move to Deleted Items, or move to Junk, with undo.
- Write drafts that appear in your Outlook Drafts folder.
What it cannot do yet
- Send. Outlook and Microsoft 365 are draft-only for now. Open Outlook to send the draft. See Why Outlook is draft-only.
- Labels and stars. Those are Gmail only.
- Load older mail into the synced copy. Your AI can still search older mail at Microsoft.
Work accounts
Some organizations only let users approve apps their IT team has allowed. If Microsoft says you need admin approval, see Microsoft says I need admin approval.
Still stuck? Email help@getinboxtriage.com.