Add an inbox

Open Inboxes, enter a label and the email address under Add an inbox, and choose Add inbox. We detect the mail service from the address, then you choose Connect and sign in.

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Steps

  1. Open Inboxes and scroll to Add an inbox.
  2. Enter a Label you will recognize, like "Work Gmail" or "Family iCloud".
  3. Enter the Email address. Leave Mail service on Detect from the address unless you know better.
  4. Choose Add inbox. The inbox appears in the list as Not connected.
  5. Choose Connect on that inbox and finish the sign-in in your browser.

How we detect the mail service

We check the address in this order:

  1. Well-known domains. gmail.com is Google. outlook.com, hotmail.com, and live.com are Microsoft. icloud.com, me.com, and mac.com are iCloud.
  2. Your domain's mail records. For any other domain, we look up where its mail is delivered. That tells us if it runs on Google Workspace, Microsoft 365, iCloud, Yahoo, Fastmail, or Zoho.
  3. Your domain's own mail server. If none of those match, we look for the domain's published mail settings and test likely server names, the same way mail apps do.

If we find a server, the form fills it in for you to check. If we find nothing, the form asks for the IMAP server. See Connect other email over IMAP.

If detection gets it wrong

Pick the service yourself in Mail service. This matters most for custom domains on Google Workspace or Microsoft 365.

If your plan is full

The form is replaced by a way to add room. On the trial, that is the upgrade to Pro. On Pro, you pick how many inboxes to add and see today's charge before you pay. See Add or remove inboxes from your plan.

Your AI can also add an inbox for you. It sends you the same sign-in link, and you open it yourself. Never paste a password into the chat.

Still stuck? Email help@getinboxtriage.com.