Inbox TriageWhy didn't unsubscribe work?
An unsubscribe fails when the sender does not offer one-click unsubscribe, the sender's server rejects the request,
or the approval was not given in time. Approve it in your AI app's prompt or on the approval link your AI gives you.
Otherwise open the unsubscribe link in the email yourself, or archive the sender's mail and mark it as spam.
Where do I approve an unsubscribe?
In your AI app's own prompt, or on the approval link your AI gives you. Typing yes in chat does not unsubscribe. On the website, open the message and choose Unsubscribe, then Send unsubscribe request. The button only shows when the email has a confirmed one-click unsubscribe link.
Why did it fail?
- No one-click option. A request is only sent when the email has a confirmed one-click unsubscribe link. Otherwise your AI gives you the link to open yourself.
- Email-only unsubscribe. Some senders only take an email. Inbox Triage never sends that email for you. Send it yourself, or use your mail app's unsubscribe option.
- The sender's server said no. The website shows "Could not send the unsubscribe request" with the reason. Try again later.
- The approval expired. An approval lasts 15 minutes. Ask your AI again.
- Outlook or Microsoft 365 inbox. Unsubscribe does not work for Microsoft inboxes. Open the unsubscribe link in the email yourself.
Why does mail still arrive after unsubscribing?
The request went to the sender. Some senders take a while to act on it, and some ignore it. In the meantime:
- Ask your AI to "archive everything from this sender".
- Mark their mail as spam, so your provider learns to filter it.
Still stuck? Email help@getinboxtriage.com.