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Unsubscribe failed or did not work

An unsubscribe can fail if the sender's server rejects the request or does not offer one-click unsubscribe. You can try again later, open the unsubscribe link in the email yourself, or archive and mark the sender's mail as spam.

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Common reasons

  • No one-click option. We only send a request when the email has a confirmed one-click unsubscribe link. Otherwise your AI gives you the link to open yourself.
  • Email-only unsubscribe. Some senders only take an email. We never send that email for you. Send it yourself, or use your mail app's unsubscribe option.
  • The sender's server said no. The website shows "Could not send the unsubscribe request" with the reason. Try again later.
  • The approval expired. An approval lasts about 15 minutes. Ask your AI again.

Mail still arrives after unsubscribing

The request went to the sender. Some senders take a while to act on it, and some ignore it. In the meantime:

  • Ask your AI to "archive everything from this sender".
  • Mark their mail as spam, so your provider learns to filter it.

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Still stuck? Email help@getinboxtriage.com.