Inbox TriageMy AI app does not see Inbox Triage
Make sure you added
https://getinboxtriage.com/mcp in your AI app's connector settings (pasting it into a chat does not work),
that the connector is turned on for the chat, and that you finished the sign-in and chose Allow.Checks
- Is it added as a connector? The URL has to go in the app's settings. See How connecting an AI app works.
- Is it on for this chat? Many apps let you choose which connectors a chat can use.
- Did the sign-in finish? Connect again and choose Allow at the end.
- Was it disconnected? Check Connected agents in Settings. If the app is missing, connect it again.
- Is your email confirmed? Settings shows a notice if not. You need a confirmed email to connect an AI app.
- Is your plan active? After the trial ends, or 7 days after a failed payment, your AI loses access.
Your AI sees Inbox Triage but no mail
Check that at least one inbox is connected and not paused on Inboxes. Paused inboxes are hidden from your AI.
A sign-in link from your AI expired
Links your AI gives you for connecting an inbox expire after about 10 minutes. Ask it for a new one, or choose Connect on Inboxes.
Still stuck? Email help@getinboxtriage.com.