Inbox TriageWhat your AI can and cannot do with your email
Your AI can read, search, sort, and draft in your connected inboxes. It cannot send an email, unsubscribe you, or buy
anything unless you approve it, and it never sees your mail passwords.
What your AI can do on its own
- Read and search the mail synced from your connected inboxes, and search further back at your provider.
- Archive, move to Trash, or mark as spam. Each change can be undone for 24 hours.
- Star and label messages in Gmail.
- Write drafts into your Drafts folder.
- Download attachments you ask for.
- Add people to your VIP list when you tell it someone matters.
What needs your yes first
- Sending an email. Sending is off until you turn it on. After that, your AI shows you the full email and sends only after you approve it. See Approving a send.
- Unsubscribing. Your AI asks before it sends any unsubscribe request.
- Changing mail from a VIP. VIP mail is never part of a bulk action.
- Paying for anything. Your AI can only give you a link. You see the price and pay on our website.
What it can never do
- See your Google, Microsoft, Apple, or mail password. Sign-ins happen on pages you open yourself.
- Permanently delete mail. Trash is a move, and your provider keeps the message there.
- Send an email without an approval from you.
- Read Spam or Trash. Those folders are never synced.
Mail your AI reads is marked as untrusted content, with an instruction not to follow anything written inside it. This makes it harder for a sender to trick your AI with text in an email.
Still stuck? Email help@getinboxtriage.com.