Can't I just connect my AI to my email myself?

Yes, you can. If you are a developer with one inbox and you are comfortable handling mail credentials, building it yourself is a reasonable choice. Inbox Triage is for people who want several inboxes, sign-in on the provider's own page, and approval before anything sends, without running it themselves.

Last updated

Can my AI use IMAP directly?

Some AI tools can run scripts or connect to IMAP servers. For that to work, the tool needs your mail server and a password. Here is what you would run into with the big providers.

Gmail and Google Workspace

  • Google does not accept your normal Google password over IMAP. You need 2-Step Verification turned on and an app password.
  • Workspace admins can turn IMAP off for their users.
  • The other route is OAuth. That means setting up your own Google Cloud project, and if anyone other than you will use it, going through Google's verification for mail access.

Outlook and Microsoft 365

  • Microsoft turned off password sign-in (basic authentication) for IMAP in Exchange Online. A script needs an app registration in Microsoft Entra and an OAuth sign-in.

Any provider

  • A password or app password in an AI tool or a config file gives that tool full access to the mailbox. There is usually no simple way to see what it did or to cut off one tool without changing the password.

What does Inbox Triage add?

  • Sign-in on the provider's own page. Google and Microsoft sign-in, or a private form for iCloud and IMAP. Your AI never sees a password.
  • Several inboxes behind one connection. Up to 10, from any mix of providers.
  • Approval before sending. Sending is off by default. When it is on, each email waits for your approval. Outlook and Microsoft 365 are draft-only for now.
  • Undo. Archive, Trash, and spam can be undone for 24 hours.
  • An activity log. The Activity page shows what your AI did, with undo where it applies.
  • Revoke one app at a time. Disconnect any AI app in Settings without touching your mail passwords.
  • Unsubscribing that asks first. One-click unsubscribe requests, sent only after you say yes.
  • An interactive inbox view in Claude and other apps that can show one, with filters, VIPs, and one-click actions.

Is it worth it?

If that is worth $15 a month to you for up to 5 inboxes, try it free for 7 days first. No card needed. See pricing.

Still stuck? Email help@getinboxtriage.com.