Drafts and sending: common questions

Your AI saves drafts in your mailbox's Drafts folder and cannot send unless you turn sending on and approve each email, or set up Send on my behalf for routine replies.

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Can the AI send email without asking me?

Not by default. Sending is off until you turn it on, and then your AI shows you each full email and sends only after you approve it. The one exception is Send on my behalf, which you turn on yourself in Settings for replies that fit strict rules.

Can my AI send replies without asking every time?

Yes, with Send on my behalf in Settings. It covers replies in an existing thread to people who wrote in it and whom you have emailed before, with no Bcc and no new people on Cc, up to a daily limit you set (1 to 50). Each send waits 2 to 60 minutes (10 by default) so you can cancel it.

Where do drafts show up?

In the Drafts folder of the inbox the email came to. You can open them in Gmail, Outlook, or your usual mail app.

Does a reply stay in the same thread?

Yes. When your AI replies to a message, the draft is saved as a reply in that thread.

Can it send from Outlook?

Yes. Turn sending on, and your AI sends from Outlook and Microsoft 365 after you approve each email. If a send fails with a permission error, reconnect the inbox on the Inboxes page.

Two hours from when your AI made the draft. If it says Link expired, ask your AI to draft it again for a new link.

Where do I find emails waiting for my approval?

Sign in and open Waiting for you at /waiting. Every send waiting for your approval is listed there.

Can I edit a draft before it sends?

Yes. Ask your AI for changes, edit it on the draft card or under Edit before sending on the approval page, or edit it in your mail app. A changed draft needs a new approval.

Can my AI attach files to an email?

No. Drafts are text only. Upload the file to Google Drive, Dropbox, or similar and put the share link in the email.

How do I turn sending off?

Tell your AI "turn off sending." Drafts keep working, and nothing can be sent until you turn it back on.

Still stuck? Email help@getinboxtriage.com.