Who can see my email?

Your mail goes to the AI apps you connect, when they ask for it for a task you gave them. Our hosting provider stores it for you. No person at Inbox Triage reads it unless you ask, it is needed for security, or the law requires it.

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Your AI app

When you ask your AI to work on your mail, Inbox Triage sends it the messages it needs. Only apps you connected yourself, with a sign-in or API key you approved, can ask. You can disconnect any of them in Settings.

Our service providers

ProviderWhat forGets mail content?
Fly.ioHosting and storageYes, stored for you
Spam blocklists and a spam fingerprint serviceChecking new mail for known spam and phishingNo readable mail. Link domains, sender IPs, and one-way hashes only. No fingerprint check for Gmail, Google Workspace, Yahoo, or AOL mail.
StripePaymentsNo
ResendAccount emails and approval alertsNo message bodies. An approval alert sent by email names the sender or recipient and the subject line.
CloudflareDomain, support email forwarding, and cookieless visit countsNo
Google AnalyticsVisit counts on public pages, only if you acceptNo

Your mail provider (Google, Microsoft, Apple, Yahoo, AOL, or your IMAP host) already holds your mail.

People at Inbox Triage

No one here reads your mail unless you ask us to look at a specific message, it is needed for security or to investigate abuse, or the law requires it.

What we never do

  • Use your mail to train or improve a language model or any AI app, ours or anyone else's.
  • Sell your data or use it for ads.
  • Run an AI model on your mail.

The spam filter learns from your own decisions and keeps counts of word pairs, not the messages. Those counts also feed a shared filter, except for Gmail, Google Workspace, Yahoo, and AOL mail, which only trains that inbox's own filter. How it works: Security. Full detail: Privacy Policy.

Still stuck? Email help@getinboxtriage.com.