Inbox TriagePaused inboxes
On Pro, you can pause up to 2 inboxes. A paused inbox keeps its sign-in and mail, stops syncing, is hidden
from your AI, and does not count toward your plan.
Pause an inbox
On Inboxes, choose Pause on the inbox and confirm. It moves to Paused inboxes and frees a slot on your plan.
Resume an inbox
Choose Resume under Paused inboxes. Your plan needs a free slot. If it is full, pause another inbox or add one to your plan first.
Weekly switches
Each paid slot can take a resumed inbox once every 7 days. This stops one slot from being rotated across many inboxes. If you have used your switches, the page says "You have used this week's switches" and tells you when you can resume.
Limits
- Pausing is part of Pro. On the trial, disconnect an inbox instead.
- You can have up to 2 paused inboxes at a time.
- When you lower your plan below the number of inboxes in use, the ones you do not keep are paused for you.
Still stuck? Email help@getinboxtriage.com.